Let’s get you
back on the trail.

Driving and exploring

Hold Drive to accelerate. Brake / Reverse slows you down, then backs up. Use the arrows to steer and Low Range for slower obstacle climbing. Stop the vehicle before choosing On Foot. Walk back beside it to get in again.

Where am I?

The blue-and-white arrow shows your position and facing direction on the minimap. Open Map for the larger view and the YOU label. This marker follows your in-game vehicle or character, not your real-world movement.

I found all twelve gems

In the latest update, Free Roam shows Hunt Complete and records your completed hunt. Choose Start Next Hunt for fresh gem positions. Keep Exploring lets you stay in the completed area. A saved 12/12 hunt can be reopened through Free Roam or its pause menu.

Map and location help

The neighborhood picker centers on your location automatically if permission is allowed. You can search for a place or move the map manually. Choose Drive This 1 km Area to download it. Map coverage varies; unmapped buildings, businesses or water may be missing. Refresh Saved Map Detail downloads newer detail for the same area.

A failed download keeps the last saved area available. Practice Park and a saved area can be played offline. Some areas do not have a suitable connected loop for a lap; Free Roam remains available.

Report a problem

Use an official messaging channel on PicketZen. Include your device model, iOS version, game build and what you were doing when the problem happened. For map problems, a public place name is enough—please do not send your home address, passwords or private location history.